FAQ - Frequently Asked Questions

Pilula is your trusted online store dedicated to bringing you premium products from Israel to anywhere in the world. We source our products exclusively from authorized and dependable suppliers, ensuring quality at affordable prices. Ordering through our website enables you to track your package every step of the way, providing you with real-time updates on its status.

Absolutely. While our product catalog is diverse and includes items that we've found to be in high demand based on our experience, you might be interested in something not currently listed. If that's the case, please reach out to us via our contact page or Whasapp support line to inquire about special orders. We'll do our best to accommodate your request by either finding a similar product already on our site or sourcing the specific item you're looking for.

We dispatch your ordered products within two business days upon receiving your order. The delivery timeline thereafter depends on the efficiency of mail and customs services in your destination country. You have the option to choose between several delivery methods, depends on destination.

Without a doubt. Please contact us with any question about any product to be purchased or are interested in purchasing on site. The Pharmacists team will be pleased to answer you and provide you with all the medical information you want. Click on Contact Us for any question.

It is important to note that consultation with a pharmacist through the website does not constitute in any way a substitute for consultation with a physician.

Absolutely. Feel free to reach out to us with any questions regarding products available for purchase or those you're interested in. Our team of profeccioanls is here to assist you and provide any information you may require. Simply click on 'Contact Us' for assistance or message us via the Whatsapp support line.

It's important to note that while consulting with us via our website is valuable, it doesn't replace the need for a consultation with a physician.